Lost or Stolen Cards


Lost or Stolen Debit Card?

Call us immediately at (817) 856-4444 during business hours and let us know. For after business hours lost or stolen cards please call 1-855-333-1066 using the prompts below:

  • Press 1 to report a lost or stolen card

To order a new card you will need to contact us at (817) 856-4444 during business hours or come into one of our branches to have a new card issued.


Lost or Stolen AFCU Credit Card?

Call us immediately at (817) 856-4444 during business hours and let us know. For after business hours lost or stolen cards please call 1-800-299-9842 using the prompts below:

  • Choose your language

  • Press 1 to report a lost or stolen, your call will be transferred to a customer service representative